Operations Management and Market Research- keencomputer.com



Operations Management and Market Research- keencomputer.com


We need your help in answering these questions. Your insight is valuable in connecting with customers and creating value and being effective Here are some market research questions tailored for an IT company like KeenComputer.com: we resuest you to send feedback using the email This email address is being protected from spambots. You need JavaScript enabled to view it. 


1. **Who is our target customer?**

- What industries do they work in?

- What size are the companies they represent?

- What are their key business challenges?


2. **What are the current market trends affecting IT services?**

- How is the demand for cloud services evolving?

- What impact is cybersecurity having on IT budgets?


3. **Who are our main competitors?**

- What services do they offer?

- How do their prices compare to ours?

- What is their market share?


4. **Customer Satisfaction:**

- How satisfied are customers with our current product/service offerings?

- What improvements do customers want to see in our services?


5. **Product Development:**

- What new features or services are customers looking for?

- Are there any emerging technologies we should consider incorporating?


6. **Pricing Strategy:**

- How price-sensitive are our customers?

- What is the optimal pricing model for our services?


7. **Sales Channels:**

- What are the most effective channels for reaching our customers?

- How do customers prefer to purchase our services?


8. **Marketing Effectiveness:**

- Which marketing strategies have been most successful?

- How do customers discover our services?


9. **Brand Perception:**

- How is our brand perceived in the market?

- What are the strengths and weaknesses of our brand image?


10. **Customer Retention:**

- What factors contribute to customer loyalty?

- Why do customers churn?


These questions can help KeenComputer.com gain insights into their market position, customer preferences, and areas for growth. For a comprehensive analysis, it's important to tailor these questions to the specific context of the company and its market¹²³⁴.


Socratic Questions of Critical Thinking -Qualitative Questions




1. **Market Needs:**

- What specific IT challenges are businesses in our target market facing?

- How do these challenges vary by industry or company size?


2. **Service Demand:**

- Which of our services are in highest demand?

- Are there any services we don't currently offer that have a high market demand?


3. **Customer Acquisition:**

- What are the most effective methods for acquiring new customers in the commercial IT sector?

- What factors influence the decision-making process of our potential clients?


4. **Competitive Analysis:**

- Who are our direct and indirect competitors in the commercial IT services market?

- What competitive advantages do we have over other IT service providers?


5. **Technological Advancements:**

- How is the rapid evolution of technology impacting our service offerings?

- Are we prepared to adapt our solutions to incorporate new technologies?


6. **Pricing Strategies:**

- How does our pricing compare to competitors in the commercial IT services market?

- What pricing strategies could we implement to enhance our competitiveness?


7. **Customer Retention:**

- What are the key factors that contribute to high customer retention rates in our industry?

- How can we improve our customer service to increase client loyalty?


8. **Regulatory Impact:**

- How do regulations and compliance requirements impact our service offerings?

- Are there any upcoming regulatory changes that we need to prepare for?


9. **Brand Positioning:**

- How is our brand perceived among commercial clients?

- What steps can we take to strengthen our brand positioning in the market?


10. **Innovation and Growth:**

- What areas of innovation are most likely to drive growth in the commercial IT services sector?

- How can we foster a culture of innovation within our company?


These questions are designed to help KeenComputer.com explore various aspects of the market and identify opportunities for growth and improvement. It's important to tailor these questions to the specific context and goals of the company for the most insightful results.




(1) 68 Market Research Questions to Ask (& How to do it) | Attest. https://www.askattest.com/blog/articles/market-research-questions.

(2) 99 Market Research Questions You Should Be Asking | Similarweb. https://www.similarweb.com/blog/research/market-research/market-research-questions/.

(3) 50+ Market Research Questions To Ask Your Target Audience - SurveySparrow. https://surveysparrow.com/blog/market-research-questions/.

(4) 29 Market Research Questions to Improve Your Marketing Strategy. https://digitalmediaintelligence.com/market-research-questions/.

(5) Marketing Research An Applied Orientation - Malhotra