Your IT infrastructure is more than computers and software.

It supports your employees, customers, communications, data, website, accounting, operations and business continuity.

But many SMEs do not have the time, staff or specialized expertise to continuously evaluate whether their technology is:

• secure
• reliable
• cost-effective
• properly backed up
• efficiently managed
• ready for growth
• prepared for AI and automation

KeenComputer's 50-Point SME IT Audit provides a practical, business-oriented assessment designed to answer five questions:

Are we secure? Are we spending too much? Are our employees losing time because of IT? Can we recover when something goes wrong? What should we improve first?

 

KeenComputer 50-Point SME IT Security, Cost Reduction & Efficiency Audit Secure Your IT. Reduce Unnecessary Costs. Improve Operational Efficiency.

Fixed Price: CAD $199

Your IT infrastructure is more than computers and software.

It supports your employees, customers, communications, data, website, accounting, operations and business continuity.

But many SMEs do not have the time, staff or specialized expertise to continuously evaluate whether their technology is:

• secure
• reliable
• cost-effective
• properly backed up
• efficiently managed
• ready for growth
• prepared for AI and automation

KeenComputer's 50-Point SME IT Audit provides a practical, business-oriented assessment designed to answer five questions:

Are we secure? Are we spending too much? Are our employees losing time because of IT? Can we recover when something goes wrong? What should we improve first?

1. THE $199 OFFER

One Audit. Three Business Objectives.

SECURITY

Identify significant weaknesses that could expose your organization to cyber incidents, data loss, downtime or unauthorized access.

COST REDUCTION

Identify potentially unnecessary, duplicated or inefficient IT spending.

EFFICIENCY

Identify technology and process improvements that can reduce wasted employee time and improve operational productivity.

Plus:

Business continuity + modernization + automation + AI opportunity assessment

2. WHY SMEs NEED AN IT AUDIT

Large organizations often have:

• CIOs
• IT managers
• cybersecurity teams
• network engineers
• systems administrators
• compliance teams
• dedicated technology budgets

Many SMEs do not.

Technology decisions may instead be made reactively:

"The server failed." "The website was hacked." "We need new computers." "Our backup isn't working." "Our Microsoft bill increased." "Nobody knows how the network is configured." "Employees are spending hours doing something manually."

The result can be unnecessary expense and avoidable business risk.

The KeenComputer audit introduces a more systematic approach:

Assess → Prioritize → Plan → Implement → Monitor

3. WHAT KEENCOMPUTER DELIVERS

The $199 audit provides a structured assessment across 50 IT and business-technology checkpoints.

You receive:

1. Executive Summary

A concise management-level explanation of the most important findings.

2. 50-Point Assessment

A structured review covering security, infrastructure, backup, cost, efficiency and modernization.

3. Risk & Opportunity Classification

Findings categorized according to business priority.

4. Cost Optimization Opportunities

Potential areas where IT spending can be reduced, consolidated or better utilized.

5. Efficiency Opportunities

Potential improvements involving automation, monitoring, workflows and technology.

6. Quick Wins

Actions that may be achievable with relatively low effort or cost.

7. 90-Day Roadmap

A prioritized action plan.

8. Management Review

A discussion of the findings and recommended next steps.

4. THE 50-POINT AUDIT

A. IT ASSET & INFRASTRUCTURE — 10 POINTS

1. IT Asset Inventory

Are computers, servers, network equipment and other important technology assets known?

2. Hardware Lifecycle

Which systems are aging or approaching replacement?

3. Workstation Configuration

Are employee computers appropriate, updated and properly configured?

4. Server Infrastructure

Are servers appropriately configured and maintained?

5. Infrastructure Documentation

Is there an understandable record of the IT environment?

6. Network Architecture

Is the network structured appropriately for the organization?

7. Internet Connectivity

Is internet capacity and reliability appropriate?

8. Wi-Fi

Is business Wi-Fi secure, reliable and appropriately configured?

9. Remote Access

Are VPN, remote desktop and other remote-access services appropriately protected?

10. Single Points of Failure

Could one failed device or service interrupt business operations?

5. CYBERSECURITY — 15 POINTS

11. Firewall

Is the network perimeter appropriately protected?

12. Endpoint Protection

Are computers and servers protected against malware and other threats?

13. Patch Management

Are operating systems and applications regularly updated?

14. User Accounts

Are accounts properly created, maintained and removed?

15. Administrator Privileges

Are administrative privileges limited to appropriate users?

16. Multi-Factor Authentication

Is MFA used for important accounts and services?

17. Password Management

Are passwords managed using appropriate practices?

18. Email Security

Are phishing, spam and malicious attachments appropriately addressed?

19. Domain & DNS Security

Are important domain and DNS controls appropriately configured?

20. Security Awareness

Do employees understand common cybersecurity threats?

21. Ransomware Preparedness

Could the organization continue operating after a ransomware incident?

22. Security Monitoring

Are important systems generating and monitoring useful security information?

23. Vulnerability Management

Is there a process for identifying and addressing vulnerabilities?

24. Website Security

Is the website, CMS and hosting environment appropriately maintained?

25. Incident Response

Does the organization know what to do if a security incident occurs?

6. BACKUP & BUSINESS CONTINUITY — 7 POINTS

26. Backup Coverage

Are critical systems and data backed up?

27. Backup Frequency

Are backups frequent enough for business requirements?

28. Backup Isolation

Are backups sufficiently separated from production systems?

29. Backup Monitoring

Will management know when backups fail?

30. Recovery Testing

Has restoration actually been tested?

31. Disaster Recovery

Is there a practical recovery strategy?

32. Business Continuity

Which IT systems are essential to continued operation?

7. IT COST OPTIMIZATION — 10 POINTS

33. Software License Inventory

What software subscriptions and licenses are being paid for?

34. Unused Licenses

Are there subscriptions that may no longer be needed?

35. Duplicate Software

Are multiple tools performing essentially the same function?

36. Cloud Costs

Are cloud services appropriately sized and utilized?

37. Hosting Costs

Is website/server hosting appropriate for the business?

38. Internet & Telecom Costs

Are communication services aligned with actual requirements?

39. Backup Costs

Are backup services appropriately priced and configured?

40. Hardware Replacement Strategy

Is hardware replaced according to a planned lifecycle?

41. IT Support Costs

Are support arrangements aligned with actual needs?

42. Technology Consolidation

Could systems be simplified to reduce management and licensing costs?

8. OPERATIONAL EFFICIENCY — 5 POINTS

43. Employee Productivity

Are employees losing time because of technology problems?

44. File & Document Management

Can employees efficiently find, share and protect business information?

45. Collaboration

Are communication and collaboration systems being used effectively?

46. Workflow Automation

Which repetitive processes could potentially be automated?

47. IT Monitoring

Are infrastructure problems detected proactively rather than after users report them?

9. MODERNIZATION & AI — 3 POINTS

48. Management Reporting

Does management have enough visibility into IT performance, cost and risk?

49. AI & Automation Opportunities

Could AI, RAG, intelligent search or automation reduce repetitive work or improve access to business knowledge?

50. IT Modernization Roadmap

What technology improvements should be prioritized over the next 90 days and beyond?

10. THE AUDIT SCORECARD

The audit uses a simple management-oriented classification.

Classification	Meaning
Critical	Immediate attention may be warranted
High	Important near-term issue
Improvement	Should be included in the improvement plan
Good	Current approach appears reasonable
Optimization	Opportunity to reduce cost or improve efficiency
⚪ Unknown	More information or investigation is required

The scorecard is intended to help management prioritize action, not to represent a formal cybersecurity certification or penetration test.

11. SECURITY FINDINGS

Security findings are translated into business language.

Instead of simply saying:

"MFA is missing."

the report explains:

Finding: Important accounts may not have MFA enabled. Potential business impact: Unauthorized access to an account could expose business information or services. Priority: High. Recommended action: Enable MFA for administrative and other high-value accounts.

This makes the report useful to both management and technical staff.

12. COST REDUCTION FINDINGS

The audit identifies potential opportunities such as:

Software

• unused licenses
• duplicate applications
• excessive subscriptions
• inappropriate licensing tiers

Infrastructure

• oversized servers
• underutilized cloud resources
• obsolete hardware
• unnecessary services

Hosting

• expensive hosting
• duplicated hosting environments
• unnecessary services

Backup

• duplicated backup solutions
• inappropriate storage tiers
• insufficiently monitored services

The objective is not:

"Spend less on IT."

The objective is:

"Spend IT money where it produces the greatest business value."

13. EFFICIENCY FINDINGS

Technology can become an invisible productivity tax.

For example:

An employee spends:

20 minutes/day

finding documents.

With 10 employees:

200 minutes/day

or approximately:

16.7 hours/week

of employee time.

An audit can identify these types of workflow problems and determine whether improvements such as:

• document management
• automation
• better collaboration
• monitoring
• scripting
• AI assistants
• RAG-based knowledge systems

could reduce unnecessary work.

These are examples for illustrating the analysis; actual savings depend on the customer's environment and workflows.

14. AI READINESS REVIEW

The audit does not assume that every SME needs AI.

Instead, it asks:

Where is information difficult to find?

Where are employees repeatedly answering the same questions?

Where is manual data processing consuming time?

Where are employees searching through large document collections?

Where are repetitive support tasks occurring?

Where could a knowledge assistant help?

Potential applications may include:

• internal knowledge assistants
• document search
• RAG systems
• customer support
• technical documentation
• service manuals
• proposal generation
• reporting
• workflow automation

A suitable AI opportunity can then be evaluated as a separate feasibility project.

15. THE 90-DAY ACTION PLAN

DAYS 0–30

Protect

Focus on potentially urgent issues:

• MFA
• administrator accounts
• patching
• endpoint security
• backups
• remote access
• firewall
• website vulnerabilities
• exposed services

DAYS 31–60

Optimize

Focus on:

• software licenses
• cloud costs
• hosting
• backup architecture
• hardware lifecycle
• network performance
• monitoring
• documentation

DAYS 61–90

Improve

Focus on:

• automation
• workflow improvements
• AI opportunities
• monitoring
• infrastructure modernization
• employee productivity
• longer-term IT planning

16. OPTIONAL IMPLEMENTATION SERVICES

The audit is the beginning—not an obligation to purchase additional services.

Where implementation is appropriate, KeenComputer can provide separate proposals for:

Cybersecurity

• firewall configuration
• endpoint security
• MFA
• vulnerability remediation
• Wazuh deployment
• security monitoring
• website security

Network Management

• network monitoring
• Nagios implementation
• network redesign
• Wi-Fi improvements
• VPN
• remote-access security

Backup & Recovery

• backup implementation
• backup monitoring
• recovery testing
• disaster recovery
• business continuity planning

Website

• Joomla
• WordPress
• Magento
• hosting
• security hardening
• performance
• backups
• monitoring

Infrastructure

• Linux
• Windows
• virtualization
• Docker
• cloud
• VPS
• server modernization

Software Engineering

• workflow automation
• custom applications
• integrations
• APIs
• databases
• AI/RAG applications

AI & Automation

• RAG knowledge systems
• AI assistants
• document intelligence
• workflow automation
• technical knowledge systems

17. OPTIONAL KEENCOMPUTER MONITORING

After implementation, businesses can optionally move from:

Reactive IT

to:

Proactive IT

For example:

Monitor ↓ Detect ↓ Alert ↓ Investigate ↓ Resolve ↓ Document ↓ Improve

Technologies such as Nagios and Wazuh can be considered where appropriate.

18. FROM $199 AUDIT TO LONG-TERM IT PARTNERSHIP

The commercial model is deliberately simple.

STEP 1

$199 IT Audit

↓

STEP 2

Prioritized Findings

↓

STEP 3

90-Day Roadmap

↓

STEP 4

Fixed-Scope Implementation

↓

STEP 5

Monitoring & Maintenance

↓

STEP 6

Continuous Improvement

This gives an SME the ability to start small rather than committing to a large IT project immediately.

19. WHAT MAKES THIS DIFFERENT?

KeenComputer does not begin with:

"Which technology should you buy?"

The process begins with:

"What business problem are we trying to solve?"

Then we evaluate:

Security

↓

Cost

↓

Efficiency

↓

Reliability

↓

Modernization

↓

Automation

↓

AI

Only after the problem is understood should technology choices be made.

20. WHAT THE CUSTOMER RECEIVES

$199 SME IT Audit Package

Included:

50-point assessment

Executive summary

Security findings

Cost optimization findings

Efficiency findings

Backup assessment

Infrastructure assessment

Website assessment

Automation opportunities

AI opportunity assessment

Priority classification

Quick-win recommendations

90-day action plan

Management review

21. WHAT IS NOT INCLUDED

The $199 price does not include extensive implementation or specialist investigations.

Examples include:

• penetration testing
• digital forensics
• malware removal
• major server migration
• network redesign
• website redevelopment
• custom software development
• AI application development
• hardware
• software licenses
• emergency incident response
• extensive compliance certification

These can be separately scoped and quoted when required.

22. TRANSPARENT PRICING

CAD $199

Fixed-price assessment.

No requirement to purchase implementation services.

No requirement to purchase hardware.

No requirement to purchase software.

The purpose of the audit is to provide the business with enough information to make informed technology decisions.

23. WHO SHOULD BUY THIS AUDIT?

The audit is particularly relevant for SMEs that:

• have 5–250 employees
• do not have a full-time IT department
• rely heavily on technology
• have multiple offices
• operate ecommerce websites
• use cloud services
• have aging computers or servers
• recently experienced IT problems
• are concerned about cybersecurity
• want to reduce IT expenses
• are considering AI
• are planning an infrastructure upgrade
• have never performed a formal IT review

24. THE KEENCOMPUTER APPROACH

ENGINEERED IT SOLUTIONS

KeenComputer approaches IT from an engineering and business perspective.

DESIGN

Understand the business and technology environment.

STRATEGY

Determine what should change and why.

EXECUTION

Implement prioritized improvements.

OPERATIONS

Monitor, maintain and continuously improve the environment.

25. THE CORE PROMISE

Before You Spend Thousands on IT, Spend $199 Understanding What You Actually Need.

A technology investment should answer three questions:

Does it reduce risk?

Does it reduce unnecessary cost?

Does it improve business performance?

If the answer is unclear, start with an audit.

CALL TO ACTION

Get Your 50-Point SME IT Audit

CAD $199

Security + Cost Reduction + Efficiency

Find the risks.

Find the waste.

Find the opportunities.

Build the roadmap.

Request Your $199 SME IT Audit

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SME IT Risk & Cost Checklist

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50-Point SME IT Security, Cost Reduction & Efficiency Audit

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$499–$1,500+

Detailed IT Assessment / Specialized Assessment

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Project

Security / Infrastructure / Website / Network / Cloud / AI Implementation

↓

Recurring

Monitoring + Maintenance + Managed IT

↓

Strategic

Digital Transformation + AI + Software Engineering

Suggested Homepage Headline

Is Your IT Secure, Cost-Effective and Efficient?

Find out with KeenComputer's 50-Point SME IT Audit.

Security. Cost Reduction. Efficiency.

CAD $199 Fixed Price