KeenComputer.com – Onsite IT, Linux, Cloud & Cybersecurity Solutions
Base Rate: CAD 70/hour (~USD 52.50/hour)
1. Core IT Support & Break-Fix Services
KeenComputer.com provides fast, reliable IT support designed to minimize downtime and resolve issues quickly.
|
Service Description |
Rate (CAD) |
Rate (USD) |
Notes |
|---|---|---|---|
|
Onsite IT Support (per hour) |
70 |
52.50 |
Network troubleshooting, maintenance, repairs |
|
Break-Fix Computer Repair (per hour) |
70 |
52.50 |
Hardware/software diagnostics & repair |
|
New Computer Setup |
From 140 |
From 105 |
Typical 2-hour minimum |
|
Virus/Malware Removal |
From 105 |
From 78.75 |
Typically ~1.5 hours |
|
Data Recovery (Hourly/Case-by-Case) |
From 70 |
From 52.50 |
Depends on complexity |
|
Remote Support (per 15 min block) |
From 20 |
From 15 |
Quick, remote troubleshooting |
|
Preventative Maintenance Visit (Hourly) |
70 |
52.50 |
Regular check-ups to prevent downtime |
2. Linux System Administration & Support
Linux powers much of today’s IT infrastructure. KeenComputer.com provides specialized Linux support for servers, applications, and cloud deployments.
|
Linux Service Description |
Rate (CAD) |
Rate (USD) |
Notes |
|---|---|---|---|
|
Linux Server Setup & Hardening |
From 140 |
From 105 |
Secure installation, firewall, best practices |
|
Linux Administration (Hourly) |
70 |
52.50 |
User management, patching, backups |
|
Virtualization (KVM, Proxmox, VMware) |
From 105 |
From 78.75 |
Virtual server deployment & optimization |
|
Containerization (Docker, Kubernetes) |
From 105 |
From 78.75 |
Modern DevOps, scalable deployment |
|
Open Source Platform Support |
70 |
52.50 |
WordPress, Joomla, Magento, Nextcloud, etc. |
3. Cloud IT Services
We help SMEs embrace the cloud for flexibility, scalability, and reduced IT overhead.
|
Cloud Service Description |
Rate (CAD) |
Rate (USD) |
Notes |
|---|---|---|---|
|
Cloud Migration (AWS, Azure, GCP) |
From 140 |
From 105 |
End-to-end migration planning & execution |
|
Cloud Infrastructure Setup (IaaS/PaaS) |
From 105 |
From 78.75 |
Compute, storage, networking provisioning |
|
Cloud Monitoring & Maintenance |
70 |
52.50 |
24/7 monitoring, uptime & optimization |
|
Hybrid Cloud Integration |
From 105 |
From 78.75 |
Seamless on-prem to cloud transition |
|
SaaS/DevOps Automation (CI/CD pipelines) |
From 105 |
From 78.75 |
Faster deployments, reduced downtime |
4. Cybersecurity Services
In a world of rising cyber threats, KeenComputer.com helps safeguard your business.
|
Cybersecurity Service Description |
Rate (CAD) |
Rate (USD) |
Notes |
|---|---|---|---|
|
Security Audit & Vulnerability Assessment |
From 140 |
From 105 |
Identify weaknesses & compliance requirements |
|
Endpoint Security & Antivirus Management |
70 |
52.50 |
Centralized management of workstations & servers |
|
Firewall/IDS/IPS Setup & Management |
From 105 |
From 78.75 |
pfSense, Fortinet, Cisco ASA |
|
Incident Response & Forensics |
From 140 |
From 105 |
Post-breach analysis & recovery |
|
Data Backup & Disaster Recovery |
From 105 |
From 78.75 |
Onsite/offsite strategies for resilience |
|
Security Awareness Training |
70 |
52.50 |
Educating staff to reduce human risk factors |
5. Service Bundles & Packages
To provide predictable pricing, KeenComputer.com offers tiered packages:
|
Package |
Monthly Fee (CAD) |
Included Hours |
Key Features |
|---|---|---|---|
|
Bronze |
From 500 |
8 hrs |
Remote support, basic monitoring, patching |
|
Silver |
From 1,200 |
20 hrs |
Onsite + remote, Linux/cloud support, endpoint security |
|
Gold |
From 2,500 |
50 hrs |
Full-stack IT, 24/7 response, cybersecurity audits, SLA guarantees |
Unused hours roll over within the same month. Additional hours billed at base rate.
6. Industry-Specific Use Cases
KeenComputer.com tailors solutions to key industries:
- Manufacturing & Logistics → Linux-based ERP, IoT device security, uptime-critical servers
- Healthcare → HIPAA/PHIPA compliance, secure cloud hosting, data recovery solutions
- Retail & eCommerce → Magento/WordPress/Joomla optimization, PCI-DSS payment security
- Professional Services → Remote work security, encrypted backups, managed cloud desktops
7. Value Proposition & Market Positioning
- Competitive Pricing: At ~USD 52.50/hr, we are well below U.S. averages (USD 70–150/hr)
- End-to-End Services: Covering break-fix, Linux, cloud, and security in one provider
- Scalable for SMEs & Enterprises: Flexible hourly and packaged options
- Strategic IT Partner: Not just fixing problems, but enabling long-term growth
8. Additional Notes
- Minimum 1-hour billing for onsite services
- Remote support billed in 15-minute increments
- Discounts for bundled services and annual contracts
- Travel fees may apply for extended onsite visits
- 24/7 emergency support available (premium rates apply)
Summary
KeenComputer.com is positioned as a full-service IT partner that combines affordable onsite support, expert Linux administration, modern cloud solutions, and robust cybersecurity services. With flexible packages and industry-specific solutions, we provide SMEs and enterprises with both immediate support and long-term IT strategy.
References (Market Benchmarking)
[1] IT Blueprint – Cost of IT Support for Small Business
[2] EN Computers – IT Support Costs 2024
[3] VC3 – Managed IT Services Pricing
[4] KeenComputer.com – Services Overview